Claims

Our claims team offers personal support and practical advice when an incident affects your crew, vessel or business.

A dedicated claims handler will manage your case from start to finish, keeping you informed and answering your questions. Our team can draw on navigation, engineering and legal expertise across NorthStandard, with advice and support available 24/7.

We also monitor industry developments and keep you informed about how they may affect your cover.

Make a Claim

Make a claim

Contact our claims team, your broker or your local Sunderland Marine office as soon as possible after an incident that could lead to a claim. We will explain what information we need and guide you through the next steps.

For guidance on what to do following an incident and how we handle your claim, select your type of cover below.

Hull and Machinery claims

Hull and Machinery claims The hull claims department handles all incidents involving damage to or loss of insured vessels as well as property claims made by or pursued against third parties.